Store: Murray’s Cookies, an online store specializing in selling desserts and cookies in Kuwait.
Customer: Any person using the store or making a purchase.
Products: All desserts, cookies, and food items offered in the store.
Website: The online platform or social media accounts of the store.
By using the store or completing a purchase, you agree to fully comply with these terms and conditions.
The customer must be 18 years or older, or the purchase must be made with parental/guardian consent.
The store reserves the right to refuse or cancel any order without providing a reason.
All prices are in Kuwaiti Dinar (KWD).
Prices are subject to change without prior notice.
Product appearance or color may slightly differ from the images due to different screen settings.
Some products may be limited in quantity and are sold based on availability.
Orders are confirmed after successful payment.
Payment methods are specified via the website or store accounts.
The store reserves the right to cancel an order in case of pricing errors or product unavailability.
Delivery is within Kuwait only.
Delivery times are estimated and may vary depending on the area or delivery company.
The store is not responsible for any delays beyond its control.
Maximum care is taken to maintain product quality during delivery, but some sensitive products may be affected by heat or transportation.
Returns are only accepted in case of a clear manufacturing defect.
Defects must be reported within 24 hours of receiving the order.
Products must be unused and unopened if edible, to ensure health and safety.
The store is not responsible for misuse or improper storage of the products.
The responsibility for using the products lies with the customer or the person consuming them.
The store is not liable for any indirect or consequential damages resulting from product consumption.
All content (images, texts, logos, product descriptions) is owned by Murray’s Cookies and may not be used without prior permission.
The store is committed to protecting customer data and will not share it with any third party except for order fulfillment or as required by Kuwaiti law.
The store reserves the right to modify these terms at any time, and continued use of the website or making purchases constitutes acceptance of the changes.
These terms and conditions are governed by the laws of the State of Kuwait, and any disputes fall under the jurisdiction of Kuwaiti courts.
For inquiries or complaints, you can contact the store via:
Official social media accounts
Email or phone number provided on the website